Preformed loops are installed by the GC when the concrete for the drive-thru is poured.
Most GCs do not have experience installing the preformed loop and will do it incorrectly.
Preformed loops are installed on pegs and should sit two inches under the concrete slab.
Most common trouble with a preformed loop is that it is installed too deep.
Will have trouble detecting higher vehicles.
The wire going into the ground is the same color as the wire coming out of the ground.
Every tech should carry and know how to use an ohm meter and a LCR meter.
     It is impossible to properly troubleshoot a loop without these tools.
An ohm reading should be zero or almost zero (short).
     An infinite ohm reading indicates an open (broken wire) and a loop that has failed.
     A high ohm reading will result in high inductance and indicated a loop going bad.
     An inductance reading should be less than 100 micro Henrys.
     A high inductance reading indicated a loop that is starting to fail.
Loops are expensive to put in. Be sure a loop is bad before having a store replace it.